Michaela Reisser, Reisser Travel Agency
For me personally, the "new" luxury is actually like the "old" luxury. Our destinations are usually the islands in the Indian Ocean. There has always been good privacy here, almost empty beaches and hardly any mass tourism. In this respect, only small things will probably change for us, such as an adjustment to breakfast, if it wasn't already offered à la carte.
Customers will certainly prefer more private experiences, for example with excursions and transfers. There will probably also be a shift from hotel rooms to villas/bungalows.
In my opinion, some will book more consciously. Individuality, quality and hopefully also sustainability will be more important than the best price. It will certainly be difficult with the cruise industry, especially with the large cutters. The boutique ships will certainly benefit from this to some extent, and the small and manageable hotels could also experience a boom. Perhaps there will be a "less is more" attitude and unnecessary things such as flights to Venice for 29.99 will no longer be in such high demand. And travel consultants will certainly benefit from this, as most people want a reliable point of contact, especially in times of crisis.
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