LOT Polish Airlines Boeing 787 Dreamliner
The Polish airline LOT is the first European airline to take delivery of the Boeing 787. This gives the airline an urgently needed improvement in comfort on long-haul routes. With its Boeing 767-300ERs and an outdated Business Class, the Polish airline is no longer competitive. Connoisseur Circle accompanied one of the first 787 test flights on the Vienna - Warsaw route. The modern design of the "Dreamliner", the state-of-the-art engines, the lightweight composite materials and the reduced noise level definitely make for more pleasant conditions on board. LOT has ordered a total of eight Boeing 787s, which will be deployed on long-haul routes from January 2013.
There are three service classes on board. Business class, with eighteen seats that can be adjusted to a fully horizontal reclining position. These are absolutely convincing in terms of comfort. The color coordination of the seats and carpets may be a matter of taste, but the seat offers more comfort than the new Lufthansa Business Class seat in direct comparison. A new Premium Economy Class with 21 comfortable armchairs has also been installed. The classic Economy Class comprises 213 seats. Each passenger has their own screen. This in-flight entertainment system offers state-of-the-art audio and video equipment. Specially trained staff will also help LOT to position itself better on long-haul routes. It will be interesting to see what LOT's catering will look like in future. At Christmas 2013, the Austrian luxury caterer Do&Co took over 100% of LOT's catering department. A culinary upgrade is certain.
LOT has decided to refresh the previous livery of its aircraft. The new livery is not intended to be a break with tradition, but rather a draft of the national airline's 80-year history, combined with a modern design. On the Boeing 787, however, the refreshed outfit does not look very modern. The flight attendants' uniforms could also have done with a refresh.
But that is also a matter of taste. In addition, such things cost a lot of money. And since LOT is in an extremely difficult economic situation, some things simply cannot be financed. The Boeing 787 therefore has a twofold significance for LOT: not only as a quantum leap in terms of travel comfort, but also in terms of economic efficiency.
In addition, a new aircraft demonstrably increases staff motivation. By the way: changing planes at Warsaw Airport is quick, clear and very pleasant. LOT Polish Airlines has also set up a very tasteful Business Class Lounge at its home airport in Warsaw.
Kurt Hofmann
January 2013
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